NCA confirms MTN service disruption in parts of Greater Accra
The National Communications Authority (NCA) confirmed a service disruption affecting MTN Ghana subscribers on Saturday, March 28, 2026, in parts of the Greater Accra Region. The NCA received official notification from MTN at 14:49 GMT, indicating that the outage impacted multiple network sites, including 2G, 3G, and 4G services, as well as fixed fibre broadband connections in some areas.
The disruption affected several enclaves, including Lister Hospital, Klagon, Baatsona, and Trassaco, leaving customers experiencing challenges with both voice and data services. MTN Ghana attributed the incident to cuts on three of its transmission fibre cables, which led to service interruptions and degraded network performance across the affected locations. The NCA assured the public that it is closely engaging MTN Ghana to monitor the situation and ensure full restoration of services as quickly as possible. The NCA further expressed appreciation to affected customers for their patience and reaffirmed its commitment to ensuring reliable and uninterrupted telecommunications services nationwide.
The NCA disclosed that services in the Lister Hospital area have since been restored, while repair works are ongoing to address faults in the remaining affected areas. The NCA has disclosed the service has been restored to the affected areas.
Quick Summary
MTN Ghana subscribers in parts of Greater Accra experienced service disruptions- impacting both voice and data. The NCA is closely monitoring the situation and working to ensure full restoration of services- but what caused the outage?
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